Dexter-subscription | Stripe Developers | Page 1

hexed fulcrum Jan 4, 2022, 5:34 AM

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Hi there, do you specify a billing_cycle_anchor when creating the susbscription?

candid bear Jan 4, 2022, 5:36 AM

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Nope. It gets automatically since I invoice inmediately

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But the thing it's that some times I need to change the billing anchor, move it 2 or 3 days, and to do so trough my Dashboard I just added those 2 or 3 days as Trial days, and (for example) if the subscription it's weekly made on Jan. 1st, adding those days would result on moving the anchor to Jan 9th

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But now what's happening it's that the billing cycle resets at Jan. 3th

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🤣

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I read the public documents, and indeed there is specified this "new" resetting behavior I'm describing, of the billing anchor reset at the end of the trial

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But I can swear that this it's new, since I've been doing the first thing for months

hexed fulcrum Jan 4, 2022, 5:42 AM

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Do you have a subscription ID that i can take a look?

candid bear Jan 4, 2022, 5:43 AM

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Not actually. This has all been through Test mode and I'm away from my server :(

hexed fulcrum Jan 4, 2022, 5:44 AM

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Or can you share with me your merchant ID? you can find it from the Dashboard Settings ->Account Details

candid bear Jan 4, 2022, 5:47 AM

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Give me a sec

candid bear Jan 4, 2022, 6:18 AM

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@hexed fulcrum Nevermind, I would need to copy it one character at the time. I rather prefer to reach you latter

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https://c.tenor.com/hu4sl_5rDXcAAAAM/cat-catcry.gif

hexed fulcrum Jan 4, 2022, 6:19 AM

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No problem. feel free to come back anytime 🙂

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I'll keep this thread open. Just in case if I'm away when you come back, I'll leave a note to my team members so they can continue to help to you.

#Dexter-subscription