#Chef-coupon
manic juniper
YeJaLRKH
humble fog
I couldn't find it, can you give me your merchant ID? you can find it from Dashboard -> Settings -> Account details
manic juniper
acct_1KDi6gICJvCMpWXK
humble fog
Thanks, I saw you have created a promo code based on this voucher
How did you use this promo code? in a Checkout page?
manic juniper
yes it is through launchpass and embedded on my personal website
humble fog
Can I have a checkout link to test it out?
manic juniper
humble fog
After entering the promo code and hit the apply button, I can see a POST request sent to launchpass.com
However, I did't see any logs in your Stripe Dashboard.
Do you know how launchpass.com process this promo code?
manic juniper
i do not. i just starting using the website a few days ago so im not familiar with it. but i do not see any coupon settings
i have messaged their support also and i am waiting to hear back
humble fog
Hmm, it seems like it is accepting the coupon ID. You can try entering YeJaLRKH in your website.
manic juniper
oh yea that did work for me as well.
so it is just the custom code that is not working
humble fog
It's recommended to use Promo code as customer-facing code instead of the raw coupon ID. You might want to reach out to launchpass.com and ask about it.
manic juniper
okay so its a problem through their website then?
humble fog
I'ld recommend to check with them.
manic juniper
ok i will. i appreicate thee help!