#tiam-sca-email

1 messages · Page 1 of 1 (latest)

jovial bolt
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hello, are you using Stripe Billing / Subscription / Invoices?

neat silo
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Hello, yes, I am

jovial bolt
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yeah so what that does is that it sends an email to a customer when say their recurring payment requires authentication. i.e. it is an alternative to having to bring your customer back on session yourself.

I don't want my customers to receive an email while/after they've validated the client-side SCA.
that is the part I don't understand, the email is to get the customer to authenticate client-side via the Stripe hosted page

Or are they sent as soon as a SCA is detected ?
this yes, when a recurring payment is declined for requiring SCA

neat silo
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We have a weird implementation where an Invoice is created just after the Subscription and attached to the Subscription as part of the initial payment.
We currently don't handle the SCA on the manually created Invoice. The question can be turned into 'should I handle the SCA in this case or should I rely on Stripe emails ?'
Are they fired for Subscriptions with cycle <= 1 ?

jovial bolt
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I believe it handles SCA for any off_session Invoice payments, so I do not think it works for the first Subscription (as that is on session) so you should build support for SCA on your end.