Tedee-dispute-API

[spice oyster]

Then follow up, if we refund it using the refund API https://stripe.com/docs/api/refunds should we also close the inquiry as a second step https://stripe.com/docs/api/disputes/close

[nimble egret]

The customer will have already received their refund through the dispute process https://stripe.com/docs/disputes/responding#accepting-disputes

Looking at what accepting the dispute would look like from and API perspective...

[spice oyster]

This is not a dispute, its an inquiry -- which my understanding is they dont get the refund at that point of the inquiry unless its escalated to a dispute

[twin kindle]

==

[nimble egret]

Ah I see, checking in to that

[twin kindle]

if you want to refund the payment after an inquiry, you can process the refund as normal

it's fine to either close the inquiry, or just ignore it at that stage

[spice oyster]

Awesome! Thanks @twin kindle huge help

[twin kindle]

nw

actually, scratch that, sorry - refunding the payment will automatically resolve the inquiry https://stripe.com/docs/disputes/how-disputes-work#inquiries-and-retrievals

you make the refund otherwise as normal, though