#Jackson Pollocks No5-charge

1 messages · Page 1 of 1 (latest)

tame furnace
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Do you have an ID for that charge?

sleek swift
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one sec

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"id": "ch_3KBia7HUowliFUhs1IZ7UW0u",

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theres a whole bunch from today

tame furnace
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Thank you for the details on that. I will see what may have caused this.

sleek swift
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Thank you

tame furnace
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As far as I can see, that PaymentIntent was created for manual capture and confirmed but the capture call still has not been made

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So it looks like expected behavior that the funds are held but not captured.

sleek swift
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so it looks like it could be my own api thats failing when capturing the payment.

tame furnace
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Correct. At least on that one I am not seeing a capture call from your side. Can you see if your code tried to make that call?

sleek swift
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looks like the calls are being made but never reaching stripe, must be an issue with our server, i'll reboot it and keep my fingers crossed, i did do some orfders in test most and they were captured

tame furnace
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Sounds good. If the API call itself is giving you an error, let me know and I will see if I can look in to it