#RenDC-invoice-events

1 messages · Page 1 of 1 (latest)

nocturne echo
long remnant
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So with this in mind

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We aren't receiving any more invoice.upcoming events. Does the 3-day setting only apply to new subscriptions?

nocturne echo
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Do you have an example subscription ID that isn't generating these events that I can take a look at?

long remnant
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I'll take a look

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That's the thing, we should be receiving several events on that webhook

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But none are showing up now, after we changed the setting from 30 days -> 3 days

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If this setting is changed, does it only apply to new subscriptions, or all of them?

nocturne echo
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Ah - that's the issue. When you change that setting it applies to all new subscriptions immediately, but won't apply to past subscriptions until they've been renewed

long remnant
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Oh until they renew?

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Is there any documentation for this?

nocturne echo
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Unfortunately no - it's not well documented 😦

long remnant
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And there's no way to set all existing subscriptions to use the 3-day setting for invoice.upcoming?

nocturne echo
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I believe the only way would be to reset the billing cycle anchor for all those subscriptions (which I wouldn't really recommend)