#michael frost - connect transfer

1 messages · Page 1 of 1 (latest)

timber chasm
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hey there, whats the question we can help with?

regal sphinx
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Hi!

timber chasm
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michael frost - connect transfer

regal sphinx
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Can we, the platform, transfer money from our platform account to a seller standard connected account?

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We intend to sell coupons. 10€ for example, from our platform to the customers. These 10€ can be be used by a customer as a voucher when buying a product from a seller. The customer then pays 10€ less and we, the platofrm, need to make up for the 10€ in form of transfering them from our platform account to the standard connected account of the seller.

timber chasm
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hey there, so first of all we only recommend direct charges for standard accounts, not transfers like you're suggesting:
https://stripe.com/docs/connect/charges#types

Create a charge

Accept payments and specify how these funds should be split between your platform and your connected account by creating charges.

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The other issue is exactly what these "coupons" represent and who is providing services related to them, for which I suggest reaching out to support with a detailed description of your use case to ensure this sort of transaction is supported: https://support.stripe.com/contact

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