tgiv014 - Invoicing, SCA, Connect | Stripe Developers | Page 1

flat sand Dec 20, 2021, 6:15 PM

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Hello! While I look something up related to this can you tell me if you're seeing higher-than-expected declines or if you're trying to be proactive?

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Each Invoice which requires payment has a payment_intent associated with it: https://stripe.com/docs/api/invoices/object#invoice_object-payment_intent

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From there you can look at the details of the Payment Intent and the associated successful Charge to see what happened as far as SCA/3D Secure.

blissful solstice Dec 20, 2021, 6:21 PM

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Gotcha - we're seeing a high rate of declines from one company in particular in the UK which (as far as I can tell) is subject to SCA. They make payments to 100+ connected accounts - some accounts always charge their payment method successfully but others fail either intermittently or always

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I can send invoice/account numbers if that's helpful

flat sand Dec 20, 2021, 6:22 PM

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Honestly for decline investigations it's better to work with Stripe Support instead of asking for help here. They'll be able to verify your identity, pull up the account details, and provide you with better guidance than we can: https://support.stripe.com/contact

#tgiv014 - Invoicing, SCA, Connect