Masud - Bank Formats | Stripe Developers | Page 1

glad zealot Dec 17, 2021, 4:05 PM

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Masud - Bank Formats

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Hi Masud. Looking into this now

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You can select the country with the drop-down at this link to get its respective format: https://stripe.com/docs/connect/payouts-bank-accounts#formats

bold finch Dec 17, 2021, 4:19 PM

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dope thx

empty sky Dec 17, 2021, 6:39 PM

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Found this super useful list of supported country codes (https://gist.github.com/jylopez/7a3eb87e94981a579303a73cf72a5086).

Trying to find same thing but with the country currency code.

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Quoting here so we have everything in one place

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Here's a doc on our supported currencies: https://stripe.com/docs/currencies

bold finch Dec 17, 2021, 6:50 PM

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issue with that link is it doesn't tell me the currency for specific countries. But i'm using that + https://github.com/AlexDid/iso-country-currency to figure out the currency.

empty sky Dec 17, 2021, 6:53 PM

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So you're looking for the official currency for each country?

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Stripe also provides a Country Specs API that might be of use: https://stripe.com/docs/api/country_specs

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Take a look at this and let me know if it helps.

bold finch Dec 17, 2021, 7:19 PM

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empty sky Stripe also provides a Country Specs API that might be of use: https://stripe.c...

oh that's neat! and yes, i needed currency for country because adding an external account with bank information requires it

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Also https://www.loom.com/share/ea5cf685dbfd41038920f0c6793a0df9 is this a bug? Can't update this users info even tho it says missing.

Loom

Identity Verification by Stripe - 17 December 2021

▶ Play video

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on the api it says it's requiring a file, but on the onboarding i dn't see this step.

empty sky Dec 17, 2021, 7:21 PM

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Can you provide specific steps taken to reproduce this error?

bold finch Dec 17, 2021, 7:24 PM

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https://www.loom.com/share/aae2d2a86c4d4e1e9b402ca943e232bf

Loom

https://queue.ngrok.io/api/o/a84d5d66/payments.json - 17 December 2021

▶ Play video

empty sky Dec 17, 2021, 7:43 PM

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Okay this is being reviewed presently

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Okay we're trying to recreate this but could you share the account ID you highlighted in the video?

bold finch Dec 17, 2021, 7:56 PM

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I can when I get back. Currently out for lunch.

tall coral Dec 17, 2021, 8:09 PM

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Found the account acct_1K7jH5QL9EDkEKZ5. Will try to reproduce...

tall coral Dec 17, 2021, 9:28 PM

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I'm still having trouble getting an account in to that state. Do you have steps for what you did to create/set up that account before creating the Onboarding link?

bold finch Dec 17, 2021, 9:29 PM

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i did the onboarding steps on the stripe onboarding link.
I added a test bank account that was USA based, but it didn't work because persons country is ROM.
I added the correct test bank account with correct currency.

I'm thinking #2 was the bug creator

tall coral Dec 17, 2021, 9:29 PM

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Ah gotcha, I've been doing 1 and 3. Will check out 2

tall coral Dec 17, 2021, 9:47 PM

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Reproduced, now to figure out what to do....

sterile crown Dec 17, 2021, 11:17 PM

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👋 @bold finch When you get the chance can you write into support (you can email us at support@stripe.com) and mention that you were being helped on Discord by Pompey? We're still looking into this behavior and why it's happening, but it's unlikely we're going to get to the bottom of this today and it'll be easiest for us to follow-up over email

bold finch Dec 17, 2021, 11:34 PM

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Yeah sure I’ll do that

silk sigil Dec 18, 2021, 12:00 AM

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Hello! We have some new information: it looks like this is a test mode specific issue. The bank account you're using specifically triggers bank account verification, but in live mode that can only happen on US accounts (and is handled normally during onboarding for US accounts). If you switch to a US account or if you switch to a different test bank account number the flow should work fine.

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We're looking at fixing this issue now.

#Masud - Bank Formats