#AG - refunds

1 messages · Page 1 of 1 (latest)

tired quarry
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Can you say what you mean by double refunds here? I see its been refunded but I'm not sure what you mean by double

raw zenith
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so there is a refund, and also a dispute

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and NET on a customer is negative

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Payment disputed
Your customer says they were dissatisfied with this purchase but did not provide a specific reason. Learn more
Dec 10, 2021, 10:57 AM

Payment refunded
Dec 7, 2021, 9:03 AM

Payment succeeded
Dec 7, 2021, 9:03 AM

Payment started
Dec 2, 2021, 12:38 PM
tired quarry
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Ah, gotcha. Ok that's a little different, and you'll need to work with our support team to help you investigate this. Please contact them here: https://support.stripe.com/contact