#Rita-Invoice

1 messages · Page 1 of 1 (latest)

knotty hinge
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Hi! From which status you want to move it to uncollectible?

sage ferry
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Subscription Active -> Unpaid
Invoice open -> uncollectible

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or is there better option have a status to separate users whose recurring payment failed from users who just cancelled

both scenario no more invoice will be generated

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i see

const invoice = await stripe.invoices.markUncollectible(
  id
);

So now I'm only missing sth like this for moving active subscription to unpay

knotty hinge
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Per this doc, by default if you mark the most recent invoice (not the first one) uncollectible, it's expected to see Subscription remains in active

sage ferry
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Ok, but I would stop collect money and stop subscription, but not cancel to easy filter them in future and e.g. send "hello again here bonus for free demo version"

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so I was more like set unpaid subscription and set uncollectible invoice

knotty hinge
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There is an option in the Dashboard that could mark the subscription as unpaid

sage ferry
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Yes but this wont work when I need logic for stiripe payment (Smart retries are good here) and a other logic for all paid outside Stripe

sage ferry
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Is there any update method to set subscription unpaid status?

keen epoch
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Hey there! Taking over from @knotty hinge – just catching up

keen epoch
keen epoch
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But there's no behaviour that will trigger that automatically when you mark an Invoice as uncollectible no

sage ferry
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thanks! 30days is too long for the requirements, but I will try to talk about this as technical limitation