CodeBreaker-Dotnet

[alpine frigate]

Hi, the first thing you would want to check, is that whether you have logs on your Stripe Dashboard account?

Were there logs about request to Stripe and returned with error? Or there weren't any log at all?

https://dashboard.stripe.com/test/logs for test logs and https://dashboard.stripe.com/logs for live logs

[worldly charm]

Hey, checked a couple and no logs for those resource Ids around the timestamp the request was sent

[alpine frigate]

So the requests might never reach Stripe server. I would recommend to check your server network configuration. For example if your firewall blocks some IP from here https://stripe.com/docs/ips. Or use the Reachability tool to test connection: https://github.com/stripe/stripe-reachability

[worldly charm]

Thanks @alpine frigate will take that back to our team to test out, appreciate the help 🙂