#solution21-sepa-off-session
arctic nebula
hello
hushed steppe
Hey
arctic nebula
not sure if u get my question
hushed steppe
You'll need to provide customer mandate acknowledgment: https://stripe.com/docs/payments/sepa-debit/set-up-payment
arctic nebula
Thanks, let me check on it
Saw this before, the problem is i have the IBAN and other documents physically. I have to upload these details to the our platform. And the system should auto create the customer and add the sepa_debit as default payment source. So the actual IBAN owner doesn't interact with the system at this point.
hushed steppe
I don't know to be honest. I just know that we expect the mandate to be acknowledged by the customer
If that has happened previously then perhaps that qualifies. We wouldn't know about that
arctic nebula
ahhh, thanks for the help 🙂