#Oleksandr Usyk-payout-balance

1 messages · Page 1 of 1 (latest)

patent sparrow
tribal lotus
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req_mNrHB7AToUIMCv

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My balance returns { "object": "balance", "available": [ { "amount": 0, "currency": "usd", "source_types": { "card": 0 } } ], "instant_available": [ { "amount": 59998, "currency": "usd", "source_types": { "card": 59998 } } ], "livemode": false, "pending": [ { "amount": 296585, "currency": "usd", "source_types": { "card": 296585 } } ] }

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I tried creating a payout based off of the instant_available

patent sparrow
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Otherwise it will attempt to use the available balance (which is 0)

tribal lotus
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Ahhhh. Okay

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Let me try

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So with Instant Payouts, the money actually shows up instantly right? If it's standard which I assume is the default, it will show up based off the time table which is factored by the country?

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It also seems like Instant Payouts isn't available for my account?

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I got this error: Error: `instant` is not a supported method for payouts to a `bank_account` external account.

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I'd like to note my Stripe account is activated with a bank account but I am only trying to use this in test mode atm.

patent sparrow
tribal lotus
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Yeah. This is kind of weird but the instant available is 59998 which is $599.98, however on the Stripe Connect Account, when I view it in the Stripe Dashboard I don't see that number anywhere

patent sparrow
tribal lotus
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Yeah 1 sec

patent sparrow
tribal lotus
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Req ID: req_cyB0RU5kfdrffz

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And yeah I am in the US, it's a US account

patent sparrow
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It needs to be a debit card, not a bank account for instant payouts

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Link above details how to set that up

tribal lotus
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I see. So when I have the customer onboarding their Connect Acc, they should use a Debit Card instead of a Bank Acc?

patent sparrow
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For accounts where they're eligible for instant payouts, that makes sense I guess!

tribal lotus
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Yea it's a BA because during onboarding I used a test bank acc instead of debit card.

unknown.png
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Is it possible to have both Bank Account and Debit Card? I'm on the dashboard and I can't seem to edit the section where I see the test bank account.

patent sparrow
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You can't have multiple external accounts for a single currency, no

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Go to More -> Manage bank accounts

tribal lotus
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Gotcha. I just created & onboarded a new account and used the Test Debit Card and initiated an Instant Payout and it worked. I will look into figuring out removing bank acc. and replacing it with debit card. Thank you for the assistance.

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Also the link you sent - That's for the regular individual account? I'm using Stripe Connect

patent sparrow
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Which link sorry?

tribal lotus
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I should've specified the instant payouts aren't for my own acc. but for Stripe Connect accounts (my merchants who will receive money)

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IIRC the Stripe COnnect user's are able to login to their own dashboard and manage certain things? Are they able to change between bank account to debit card?

patent sparrow
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Got it. What kind of Connect accounts are you using?

tribal lotus
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What do you mean by that?

patent sparrow
tribal lotus
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oh

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Express

patent sparrow
tribal lotus
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Yeah

patent sparrow
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They can manage payouts and accounts there, but the URL is different

tribal lotus
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The one where you can generate a login link right?

patent sparrow
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Yep

tribal lotus
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awesome, ill try something out

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Confirming that the Express Dashboard can let me manage and switch between debit & bank account. I guess that should answer all my questions. If the customer has a bank account, I can notify them they are not eligible for instant payouts and instruct them how to configure it. Thanks again! :)