stripe_dev-token | Stripe Developers | Page 1

inner tree Dec 14, 2021, 4:55 AM

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That normally means you are using different Stripe Account than the Account on which the token belongs to

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If you can provide a request id, we can take a closer look

edgy prism Dec 14, 2021, 4:56 AM

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how do I get the request id

inner tree Dec 14, 2021, 4:57 AM

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https://dashboard.stripe.com/test/logs

edgy prism Dec 14, 2021, 4:57 AM

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ok, let me run a test really quick and provide that to you

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I found one from earlier today "req_uvkrDf8gbxe7cw"

inner tree Dec 14, 2021, 5:02 AM

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The request is on acct_1BF1eHH7SAwUFK9I, while the token is created on acct_1IiLyBDwX05yKJRE They are completely different accounts

edgy prism Dec 14, 2021, 5:04 AM

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Is that a connect account?

inner tree Dec 14, 2021, 5:04 AM

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I don't see them connect to each other

edgy prism Dec 14, 2021, 5:05 AM

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I don't see either one of those accounts in my stripe dashboard

cerulean magnet Dec 14, 2021, 5:11 AM

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@edgy prism i'd suggest verifying that you're using the correct pk key in your application

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it's possible that the public key on your application is not the key from your account that you want to test on

edgy prism Dec 14, 2021, 5:12 AM

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Just to be clear, the PK is used on the client side to generate the token, correct?

cerulean magnet Dec 14, 2021, 5:13 AM

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yep

edgy prism Dec 14, 2021, 5:13 AM

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and then the secret key is used in the APIs on the server side

cerulean magnet Dec 14, 2021, 5:13 AM

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that's right

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both keys should be your account's, so i guess you would probably want to check both keys for completeness

edgy prism Dec 14, 2021, 5:19 AM

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I want to do this, I am trying to figure out where am I going wrong

https://stripe.com/docs/connect/cloning-customers-across-accounts#creating-charges

Clone customers across accounts

With Connect, you can clone your customers' payment information across multiple connected accounts for reuse.

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Its breaking on the first step of storing customers. I have the correct secret key and the PK

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?

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@cerulean magnet For the above scenario. I am assuming I should be using my PK and SK to store credit cards, correct?

cerulean magnet Dec 14, 2021, 5:32 AM

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can you share your account id too?

edgy prism Dec 14, 2021, 5:33 AM

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where do I find it?

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NVM - acct_1BF1eHH7SAwUFK9I

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So it looks like the request is being made on the right account

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but the token is being created on a different account, which as far as I can tell I cannot find in my dashboard

cerulean magnet Dec 14, 2021, 5:36 AM

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on the application which you're using to create the token, check what is the public key being used

edgy prism Dec 14, 2021, 5:37 AM

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unfortunately, I am not working on the client side. There is another developer that is working on that. But, you think he is using the wrong PK possibly?

cerulean magnet Dec 14, 2021, 5:37 AM

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it's possible, yes

edgy prism Dec 14, 2021, 5:38 AM

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I just want to make sure that is where the discrepancy is, so I can talk to him tomorrow and sort this out on his end

cerulean magnet Dec 14, 2021, 5:39 AM

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it's likely that's the issue, but you can easily verify that if you can access the page where the token is being created

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if you look at the source code, it should include the public key e.g. pk_test_123

edgy prism Dec 14, 2021, 5:41 AM

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Does it show the PK in the request body in stripe logs somewhere?

cerulean magnet Dec 14, 2021, 5:42 AM

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if we look at that particular token - tok_1K6HhGDwX05yKJRE1h7PQYr4, it's being created by a different account i.e. using a different public key than yours

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since we mentioned the account id and you don't recognize it

edgy prism Dec 14, 2021, 5:42 AM

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gotcha

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where can I see in stripe dashboard the token and the PK being used to generate that?

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for tok_1K6HhGDwX05yKJRE1h7PQYr4

cerulean magnet Dec 14, 2021, 5:44 AM

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probably in the logs as well. But since you don't have access to that particular account, you wouldn't be able to see the relevant logs

edgy prism Dec 14, 2021, 5:44 AM

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ok

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I just tested the credit card save with the tok_amex test token

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that passed

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but that will not have a PK because I just tested it via Postman and it is a test token, correct?

cerulean magnet Dec 14, 2021, 5:47 AM

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you made a request to create a customer with the tok_amex token, so yes, that particular API call doesn't make use of a public key. It uses a secret key

edgy prism Dec 14, 2021, 5:48 AM

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ok

cerulean magnet Dec 14, 2021, 5:48 AM

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on a side note, you shouldn't be using tokens

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Tokens and Charges are deprecated. You should use PaymentIntents and PaymentMethods

edgy prism Dec 14, 2021, 5:50 AM

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ok, so how do I save the credit card on my platform and let the connect accounts use it, and make the connect account responsible for the fees.

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Is there documentation similar to this
https://stripe.com/docs/connect/cloning-customers-across-accounts#creating-charges
for the payment intents

Clone customers across accounts

With Connect, you can clone your customers' payment information across multiple connected accounts for reuse.

cerulean magnet Dec 14, 2021, 5:51 AM

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it's actually this doc : https://stripe.com/docs/payments/payment-methods/connect#cloning-payment-methods

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it's a bit difficult to find

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