JLuis-multiple-accounts | Stripe Developers | Page 1

novel spruce Dec 13, 2021, 3:26 PM

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Hi there 👋

This is expected behavior. A customer resides on a specific Stripe account and cannot be interacted with by another account. If you can use one account for all branches, this would likely be the easiest approach.

If your branches need to have distinct accounts though, you can look at leveraging Stripe Connect to have a single platform account that each branch's account is connected to.
https://stripe.com/connect

Online marketplace payments | Stripe Connect

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somber shadow Dec 13, 2021, 3:35 PM

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oh, Ok. please give me one second.

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I had seen something about it but I have a doubt about it

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Ok, in this case, I need only one stripe account and I have to add each brand to this account ?

novel spruce Dec 13, 2021, 3:41 PM

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With a Connect flow you'd need a total of 4 accounts. One to serve as the platform and then one for each branch.

somber shadow Dec 13, 2021, 3:47 PM

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oh my goodness, everything starts to make sense.

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It means that I can connect each of my existing accounts to that new platform account, correct?

novel spruce Dec 13, 2021, 3:50 PM

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Exactly, your platform account will serve as a sort of central hub, then if you keep your customer records on the platform itself you can use this approach to bill them on each connected account:
https://stripe.com/docs/connect/cloning-customers-across-accounts

somber shadow Dec 13, 2021, 3:54 PM

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Ok ok, I am sorry, but Taking advantage of the fact that I have your support, one last question.

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Do you know what type of account is recommended for this use case? my profile is a developer but I am external to the company and my scope is not totally

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Connect have an additional cost ?

novel spruce Dec 13, 2021, 4:00 PM

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That's largely a business decision and depends on the flow that you're trying to accomplish. I believe there is a cost with Connect, but we aren't as familiar with that as our support team is:
https://support.stripe.com/?contact=true

Stripe: Help & Support

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somber shadow Dec 13, 2021, 4:02 PM

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ok, I understand, I will raise the solution on the table.

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I really appreciate your valuable support

novel spruce Dec 13, 2021, 4:02 PM

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Any time! We're happy to help 😄

#JLuis-multiple-accounts