rene-payment_not_completed | Stripe Developers | Page 1

kindred lichen Dec 13, 2021, 9:03 AM

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Hi there, can you give me the payment intent ID so I can take a look?

zinc adder Dec 13, 2021, 9:07 AM

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???

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how do we fix this?

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usually, what is the cause of the error?

kindred lichen Dec 13, 2021, 9:08 AM

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Hi rene, I need to know the payment intent ID so I can help with the investigation, you can find the ID from the dashboard

zinc adder Dec 13, 2021, 9:09 AM

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Stripe Dashboard?

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we are using WordPress with WooCommerce + Stripe Payment Gateway

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before, it was working fine

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Paypal Payment method is working

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but Stripe payment does not

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in behalf of Sam Lipson... i don't have access to hsi account

kindred lichen Dec 13, 2021, 9:14 AM

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So you don't have access to Stripe Dashboard?

zinc adder Dec 13, 2021, 9:14 AM

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nope

kindred lichen Dec 13, 2021, 9:15 AM

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Hmm, I am afraid that I cannot help too much if that is the case.

zinc adder Dec 13, 2021, 9:15 AM

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okay, no worries... will tell my client

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thanks and blessings!

#rene-payment_not_completed