#kenlow-subscriptions

1 messages · Page 1 of 1 (latest)

naive musk
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How do we migrate all existing subscribers to the updated pricing? (It's stil the same product)
- Do I create a new Price in the product?
Yes, you can create a new Price in the same Product.
- Do we update the subscription record for each customer manually to use new pricing?
Yes, you would update the subscription for each customer to use the new pricing. You can take a look at https://stripe.com/docs/billing/subscriptions/upgrade-downgrade#immediate-payment for some additional details

dusty spire
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@naive musk could I update the customer's subscription in the dashboard, specifically this page? Can't seem to find the setting to use the same product but different pricing?

naive musk
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you've added the new price already?

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if yes, then delete the current product/price and add the new one

dusty spire
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im not allowed to delete it seems

naive musk
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sorry, i should have been more clear - i meant in the update subscription page you were in previously, you can remove the current product/price and add the new one

dusty spire
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okay got it to work

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thank you!