#Mathieu Ducrot-dashboard-settings

1 messages · Page 1 of 1 (latest)

misty osprey
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Hey. That depends I think – some are, some aren't. Should be easy enough for you to verify!

pastel basin
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Ok i'll check on my on.
One last question about retry schedule on https://dashboard.stripe.com/settings/billing/automatic

I see that there are some options on "Manage failed payments for subscriptions" mentioning Smart Retries that i can configure and another section "Manage advanced invoicing features" where that i can't configure due to having Invoicing Plus enable.

The question is do we need to upgrade to Invoicing Plus to have Smart Retries working on "Manage failed payments for subscriptions" ? or as starter plan can we still use it ?

misty osprey
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No, subscription retries are available for all accounts

pastel basin
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So from what i read on https://stripe.com/docs/invoicing/automatic-collection#retry-schedule Smart Retries does retry to charge again the customer on payment failure (mainly for CB, SEPA Debit are not process by it to protect from bank fees).

I assume Smart Retries stop "retrying" if the payment did succeed even it's configure for more retries that it has done ?