#d4lurk3r-invoice-status
1 messages · Page 1 of 1 (latest)
@prime viper whether it emails or not is mostly unrelated to whether they have a payment method
Not sure of the exact delay, we don't really guarantee any of this exact delay so I don't have a great answer to give you
but we only email if it's a send_invoice invoice
Ok, thanks. I signed up a customer to a subscription today and I assumed he would just get the invoice later on and setup the payments, 8 hours later and still no email.
So I was wondering if maybe those invoice emails would be done overnight like a batch process rather than instantly.
thats really the other info I wanted.
Thanks for you answer.
sub_1K46TKJeYMYGyoBqMir5qkC5
if your looking into logs, About 7pm I did hit the manual button to send him the invoice. I don't know if that one worked yet.
The red is the one I triggered, I was expecting to see that happen on it's own.
from what I can tell we did send them the email already a while ago
to the email address on their profile
You likely want to chat with our support team: https://support.stripe.com/contact if you need more help about this