triplee-subscription-update | Stripe Developers | Page 1

severe pendant Dec 7, 2021, 5:47 PM

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Can you give me an example request id req_123 where it works in Test mode and not Live mode?

abstract zenith Dec 7, 2021, 5:50 PM

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yeah

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live mode: req_54ff78x7bqrUYw

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400's ^^

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test mode: req_ILNjArpgp8uTT6

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200's ^^

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there's likely some kind of difference but we can't figure it out. our customer was trying to update payment method on a subscription, and it kept 400'ing saying can't update an incomplete subscription, and I think the only way we were able to get around it was to manually retry payment on the existing invoice using the dashboard

severe pendant Dec 7, 2021, 6:01 PM

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looking

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hum that's weird

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Okay I think I see what's going on. You can not change a subscription's "prices" if incomplete or anything that would cause proration.

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in the Test mode call you pass the same price so there's no price change so the update works. While for the Live one you are trying to change Price which won't work

abstract zenith Dec 7, 2021, 6:29 PM

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ahhh okay got it

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thank you for pointing that out, we didn't notice the live one was trying to update price

minor meadow Dec 7, 2021, 6:31 PM

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@severe pendant had to head out, but let me know if you have any follow-up questions!

#triplee-subscription-update