juanadelacruz1-python | Stripe Developers | Page 1

strange pilot Dec 5, 2021, 2:01 AM

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it sounds like you're not importing the stripe library?

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you need to include import stripe at the top of your python file

vagrant whale Dec 5, 2021, 2:03 AM

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i'm trying to upload file using stripe python

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stripe.error.PermissionError: Only Stripe Connect platforms can work with other accounts. If you specified a client_id parameter, make sure it's correct. If you need to setup a Stripe Connect platform, you can do so at https://dashboard.stripe.com/account/applications/settings.

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i get this erro

strange pilot Dec 5, 2021, 2:04 AM

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ok, I guess you figured the other error out?

vagrant whale Dec 5, 2021, 2:04 AM

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yes i figured the other error

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my bad im not good with python

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thank you a lot by the way for your response

strange pilot Dec 5, 2021, 2:04 AM

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that 2nd error message means that you're trying to access a connected account, but that account isn't connected to your account (and your account isn't even a connect platform)

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are you trying to use connect tbc?

vagrant whale Dec 5, 2021, 2:05 AM

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i'm trying to upload file using stripe python

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i'm following this instruction to upload file

strange pilot Dec 5, 2021, 2:06 AM

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and you want to upload the file to do identity verification for a connected account you created with stripe connect?

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or you want to do something else with the file?

vagrant whale Dec 5, 2021, 2:07 AM

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yes that's it

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I'm trying to import a file for verification of stripe using the python

strange pilot Dec 5, 2021, 2:07 AM

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your account isn't set up as a connect platform

vagrant whale Dec 5, 2021, 2:08 AM

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i tried to upload the file using the verify link normaly but i always get error on upload

strange pilot Dec 5, 2021, 2:08 AM

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(I assume you don't have any connected accounts yet either, because your account needs to be a platform to add connected accounts)

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the error message you pasted before has a link for setting your account up as a connect platform

vagrant whale Dec 5, 2021, 2:08 AM

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no i have normal stripe account linked to shopify

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and they asked foor business verification

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im trying to upload the file

strange pilot Dec 5, 2021, 2:09 AM

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why are you trying to do this with python?

vagrant whale Dec 5, 2021, 2:09 AM

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because i tried to do that with the link they sent me

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i always get error on upload

strange pilot Dec 5, 2021, 2:10 AM

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what's the error you get on upload?

vagrant whale Dec 5, 2021, 2:10 AM

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i contacted support but i didn't get any reply

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i will send you screenshot

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i get this after i scan the qr code

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the page refresh and i get upload failed

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please try again

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i tried with another phone but same issue

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after i upload the file this page give me error failed please try again

strange pilot Dec 5, 2021, 2:12 AM

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what's the exact error message?

vagrant whale Dec 5, 2021, 2:14 AM

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the session expired on pc

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and the upload is done on phone

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i'm really confused i don't understand the issue here

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i tried this process for 10 times

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when the upload is done on phone i get this expired on pc

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and when i refresh i have to do the same again

strange pilot Dec 5, 2021, 2:15 AM

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I'd try not having the same session open on both your PC and your phone

vagrant whale Dec 5, 2021, 2:16 AM

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how is that

strange pilot Dec 5, 2021, 2:16 AM

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wait hold on sorry

vagrant whale Dec 5, 2021, 2:16 AM

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do i have to close session on pc

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and upload on phone

strange pilot Dec 5, 2021, 2:16 AM

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the screenshot you're taking is of the thing on the PC, yeah?

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what's the error message on the phone?

vagrant whale Dec 5, 2021, 2:17 AM

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the error on phone after submiting the picture, upload failed please try again

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is there any other way to upload file

strange pilot Dec 5, 2021, 2:19 AM

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sorry, you need to ask support about this

vagrant whale Dec 5, 2021, 2:19 AM

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i already did that i got no reply from them

strange pilot Dec 5, 2021, 2:19 AM

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this discord is for developer chat; I don't really know about this flow

vagrant whale Dec 5, 2021, 2:20 AM

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thank you a lot i really apreciate your help

strange pilot Dec 5, 2021, 2:20 AM

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np

vagrant whale Dec 5, 2021, 2:20 AM

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have a good day

#juanadelacruz1-python