jasontheadams-UnknownApiErrorException | Stripe Developers | Page 1

dawn zinc Dec 2, 2021, 4:29 PM

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hard tree Dec 2, 2021, 4:30 PM

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I'm wondering if there's something specifically wrong with the account trying to connect. If I provided a connect code would that help?

sharp orchid Dec 2, 2021, 4:45 PM

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hello! looking one sec

hard tree Dec 2, 2021, 4:49 PM

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Thank you!

sharp orchid Dec 2, 2021, 4:53 PM

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not sure off hand but typically you catch those errors and log them into a crash logging tool that stores the stack trace and logs out the error and request made, so you can go back and look into n different errors and dig in individually

hard tree Dec 2, 2021, 5:08 PM

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Oops, missed your reply. I am looking at the crash logging tool. The exception itself supplies no information. It's for a token request using the authorization_code grant type. If I gave you the code used could you check on your end for more information?

sharp orchid Dec 2, 2021, 5:16 PM

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possibly? logging (on our end) for those OAuth requests is fairly limited

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but can try

hard tree Dec 2, 2021, 5:19 PM

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Code: ac_KhhZaxAsU4K5Kr6PHyPSKMWBrbxo06Oy

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That's the code as returned by Stripe from the redirect and used in the subsequent token request.

sharp orchid Dec 2, 2021, 5:22 PM

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do you know when this error was

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last 24 hrs?

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longer ago than that?

hard tree Dec 2, 2021, 5:24 PM

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8:29 AM PST

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So less than an hour ago

sharp orchid Dec 2, 2021, 5:32 PM

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gotcha, yeah I'm not seeing anything unfortunately, this is not logged as I thought it would be (on our end)

hard tree Dec 2, 2021, 5:34 PM

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Bummer. Hmm. I have no idea how to debug this. We're sending the user to Stripe, then taking the code given to us upon return and using that to request a token. This usually works and sometimes doesn't. 🙁

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Nothing has changed in our code and the issue started happening within the last 4 hours.

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Is it possible there's something wrong with the account?

#jasontheadams-UnknownApiErrorException