Yueyang-webhook-retries | Stripe Developers | Page 1

crystal shell Dec 2, 2021, 2:37 PM

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What process? How we decide what the next retry time will be?

hardy dust Dec 2, 2021, 2:39 PM

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I'm all about failure here

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The complete flow chart of identity authentication

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Does anyone on your team speak Chinese?

crystal shell Dec 2, 2021, 2:42 PM

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That failure is more that we could not connect to your endpoint within 30 seconds

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This is our doc on the ID process https://stripe.com/docs/identity/verify-identity-documents

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Unfortunately not on this server. You can reach out to our support to talk to someone in your language though https://support.stripe.com/?contact=true

hardy dust Dec 2, 2021, 2:47 PM

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you try

crystal shell Dec 2, 2021, 2:56 PM

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Would you still like help here or are you moving to support to discuss this further?

hardy dust Dec 2, 2021, 3:00 PM

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get help

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No one

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email chinese support

crystal shell Dec 2, 2021, 3:10 PM

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Unfortunately I can't really start a support session from here. It looks like you are in a chat with our support. They will answer you as soon as they can, sometimes they can be busy so responses can take longer.

hardy dust Dec 2, 2021, 3:19 PM

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OK

#Yueyang-webhook-retries