vibhav-cloning-pms | Stripe Developers | Page 1

quiet heron Dec 1, 2021, 8:53 PM

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hello, here you go, what was your question? ah cloning customers is not possible

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you can only clone PaymentMethods

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not customers

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a customer on the Platform vs on the Connect account are two distinct objects, you'll have to keep the two in sync manually

forest sky Dec 1, 2021, 8:56 PM

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Ok here is my requirement. We are pushing some metadata for customer and transaction to prepare some custom radar rules. Now i got to know that until unless we dont have transaction and customer in same connect account. we can not achieve radar rules. by the way at present we are creating customer in platform account, but creating transaction in connect accounts

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so for this need to have 2 things i believe:

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customer object in connect account and 2. need to have customer metadata also in connect account

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I have a message from our stripe account manager like this:

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Apologies, we had a look at your api calls and it appears that the customer object is not getting cloned (see step 3) on the connected account:

https://stripe.com/docs/connect/cloning-customers-across-accounts

Are you able to share this with the team as well?

Thank you!

Clone customers across accounts

With Connect, you can clone your customers' payment information across multiple connected accounts for reuse.

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we are using source api for charging the customer for card payments

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you there?

quiet heron Dec 1, 2021, 9:15 PM

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so there's a lot here

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that doc isn't clearly named

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cloning customers is not a thing

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that only clones Tokens

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and you can clone Sources yes

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or PaymentMethods

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but really my point remains, that if you have a Customer on the Platform, and a Customer on the Connect account, you have to keep the two "in sync" manually

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so you update metadata on cus_1 in Platform, you have to update metadata on cus_2 in Connect acct

forest sky Dec 1, 2021, 9:23 PM

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ok one more question, is it possible to access customer from platform and transaction from connect account and put a radar rule for fraud check

quiet heron Dec 1, 2021, 9:26 PM

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can you elaborate on that? what do you mean "access customer" and "transaction"?

you're using Direct Charges, so you're asking if there is a way to do a Direct Charge on a Platform Customer (and their metadata) right?

forest sky Dec 1, 2021, 9:32 PM

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Ok here is the complete story what we are trying to achieve.

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We are trying to build some radar rules based on customer metadata and charge transaction metadata. customer object resides in platform account and charge resides in connect account. Now my question is, ll it be possible to access these 2 metadata and build some radar rules

quiet heron Dec 1, 2021, 9:37 PM

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so yes I'm following

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but really my advice is the same

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you have to have multiple Customer objects across Platform and Connect accts

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and your code has to "sync" them together

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ultimately, you need a Customer in the Connect acct since you want to use metadata from that object in the Radar Rule

#vibhav-cloning-pms