#niceone-invoice-payment
twilit gazelle
I had the issue with this subscription https://dashboard.stripe.com/subscriptions/sub_1JpSrIL7qyU6wPquI9Ah9Toa and trying figure out what was the problem
buoyant thicket
Unless you are using the webhook to tell us to do something
Can you clarify a bit what happened with that subscription that we want to look in to?
twilit gazelle
as I said the Stripe tried to send the event about draft invoice, but didn't try to pay it for 12h so our system cancelled it
and sending of draft.invoice.created failed all the time (some wrong webhook was configured to receive this event)
are you still there? 🙂
buoyant thicket
Yes I am. I am still a bit confused, draft invoices don't take payment.
Do you normally finalize based on that webhook?
twilit gazelle
no
actually my system does not need this event, but the client added his own (second one) webhook URL, and configured it to receive this invoice.created (don't know what for)
so when I analysed the events from here https://dashboard.stripe.com/subscriptions/sub_1JpSrIL7qyU6wPquI9Ah9Toa and noticed that Stripe was trying constantly to send this invoce.created (to this new webhook) but without an success, and at the same time there was no attempt of payment for this invoice, I thought maybe it's connected
i.e. Stripe didn't make a payment for this invoice (after 1 hour when the draft invoice was created) because the failure in sending this ivoice.created event
main zodiac
When Stripe does not receive a successful response for an invoice.created event that delay auto-advancement (which is what automatically finalizes and attempts payment on invoices). Typically, this would take 1 hour, but if we don't get the success response it will be delayed up to 72 hours (see https://stripe.com/docs/billing/subscriptions/webhooks#understand)
