krishna1433-declines | Stripe Developers | Page 1

novel epoch Nov 30, 2021, 5:25 PM

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@dense lotus it depends a bit on your integration here. Are you using Invoices or Billing? Do you have more details?

brisk cryptBOT Nov 30, 2021, 6:24 PM

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This thread has been archived. If you need help with anything else please ask in #dev-help or contact Stripe Support: https://support.stripe.com/contact

elder dagger Nov 30, 2021, 7:17 PM

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👋

dense lotus Nov 30, 2021, 7:17 PM

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Hey

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Hi

elder dagger Nov 30, 2021, 7:21 PM

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Copying your last message here:
Just wanted to check how many retries stripe does when the declined reason is no sufficient funds.

Also can we add an extra charge as no sufficient funds fee when the payment is retried? Does stripe automatically retry? How many times before stripe gives up?

I'm using subscription schedules

dense lotus Nov 30, 2021, 7:21 PM

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Yes

elder dagger Nov 30, 2021, 7:28 PM

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You would manage the retries in your dashboard settings (see https://dashboard.stripe.com/settings/billing/automatic) - smart retries can be configured to retry either 4 or 8 times within a specific time period, or you can make your own retry schedule

#krishna1433-declines