#prince-subscription-update
1 messages · Page 1 of 1 (latest)
@craggy basin sorry I missed your original message
@craggy basin what didn't work? what's the error?
the issue is the schedule didn't work as per my requirement and if you see my original message as I want to charge the user on 1 Dec i.e 100$ as he switched but the schedule didn't work and charged the user with a default flow of 50$.
I read your requirement but I don't really understand it unfortunately
do you have a concrete example I can look at?
okay, let me explain again
So suppose the user has a monthly subscription of 50$ from 1 Nov. 2021 to 30th Nov. 2021 and then he switched the subscription of price 100$ of yearly subscription maybe around on 16th of Nov., 2021. So as the billing cycle changes then the immediate payment will be taken and the yearly subscription is active immediately and I don't want any proration to be calculated then the remaining 14 days of the current subscription will be wasted completely.
So my requirement is whenever the user makes a switch to another subscription like from day to monthly or monthly to yearly then first the current subscription will be completed firstly like from 1 Nov. 2021 to 30th Nov. 2021 and the switched subscription will take action after this basically on 1 Dec. 2021 with an invoice of 100$ of yearly switched subscription.
👋 I'm taking over for @tardy idol - give me a minute to catch up
sure
Do you have the subscription or subscription schedule ID that didn't work so I can take a look?
Thanks! Taking a look now...
From what I can see, you never actually updated this Subscription schedule - do you have the request ID for when you updated it?
no i guess i don't have request id
so basically only the subscription schedule is created but not updated
Yeah, I only see a request to create a Subscription schedule, but it was never changed