mataxaxa-payments | Stripe Developers | Page 1

idle jacinth Nov 26, 2021, 1:24 PM

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@lunar crown I'm not sure I follow but this seems more like something to investigate with WooCommerce? Did you write the integration code yourself?

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I'm not sure what you mean by "Some people do not return to the webhook endpoint", since users don't go to your webhook endpoint(Stripe's servers send a request to it and we retry that multiple times so it should work), so there's possibly some confusion there.

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I'm going to delete that link since clicking it might complete a live mode payment, but following you so far

lunar crown Nov 26, 2021, 1:35 PM

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Is there a way to automatically charge payments with the status chargeable?

idle jacinth Nov 26, 2021, 1:35 PM

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well if the payment has that status it is not chargeable

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visiting that link means 3D Secure needs to be completed

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i.e. the customer needs to authenticate the payment with their bank, so they are not finished yet

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ah this is iDEAL

lunar crown Nov 26, 2021, 1:36 PM

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Yes this is iDEAL

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Sorry for not informing

idle jacinth Nov 26, 2021, 1:36 PM

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from May of this year?

lunar crown Nov 26, 2021, 1:37 PM

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Yes

idle jacinth Nov 26, 2021, 1:37 PM

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hmm. And it's still a problem today?

lunar crown Nov 26, 2021, 1:37 PM

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I can test it.

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I was wondering cause i am making a new store, if i should put more events to listen to the webhook endpoint

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Cause right now i only have charge.captured selected

idle jacinth Nov 26, 2021, 1:39 PM

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ultimately if you don't write the actual code there's not much I can help you with(this channel is for developer support using the API directly).
The way this works anyway is you create a Source in the API, redirect the customer to iDEAL, and when the customer has completed the payment, Stripe sends you a source.chargeable webhook event. Your server listens to that event and automatically completes the payment by calling the API

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yes you need source.chargeable I would assume

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WooCommerce should have told you that when you contacted them or checked their docs , it's mentioned here https://woocommerce.com/document/stripe/#webhooks

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(https://stripe.com/docs/sources/ideal#webhooks is why it's needed)

lunar crown Nov 26, 2021, 1:40 PM

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Wow karl thank you so much

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I will have a look into this and do some futher testing cause i know how i can make this problem occur. It's by paying and then exiting the mobile app, so you never go back to the website

idle jacinth Nov 26, 2021, 1:41 PM

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yep, that is really common

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which is why you generally use webhooks, since you can't gurantee the customer returns to your site after paying

lunar crown Nov 26, 2021, 1:42 PM

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Maybe if i add all the events the problem gets fixed

idle jacinth Nov 26, 2021, 1:42 PM

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instead you have your server listen to an event Stripe sends it in the backend to complete the payment

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sounds like you just don't have the endpoint set up to listen to the required events to be notified of that

lunar crown Nov 26, 2021, 1:43 PM

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I understand now, well i am gonna add those events to listen to and do some more tests to see if it succeeds 😄

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Thankyou Karl!

#mataxaxa-payments