#josu-transfer
twin coral
@dry spruce it probably means the account needed more ID verification to be completed : https://stripe.com/docs/connect/identity-verification-api#determining-if-identity-or-business-verification-is-needed
if you have the ID acct_xxx of the account I could take a quick look
accounts don't generally become inactive when not used, as such, it will be something to do with identity verification. Works the same in test and live mode
dry spruce
The account is created in the test environment and yesterday I created another one again and I was able to make the transfer
The old account is acct_1JxUDk2RE4HlP4x0
and the new is this one acct_1Jz3R22SIonKEUk9
What I do not understand is the reason why that could have been changed, because at the end of the account registration, both the card and bank account were active
twin coral
sure but that can change, you get account.updated webhooks which you need to monitor
looking at acct_1Jz3R22SIonKEUk9 ...
that one seems fine
for acct_1JxUDk2RE4HlP4x0 it's an Express account right?
and you never actually completed the onboarding? You do need to redirect to the AccountLink and enter the test information to verify the account even in test mode. https://stripe.com/docs/connect/express-accounts#redirect-link / https://stripe.com/docs/connect/testing#identity-and-address-verification-