#stripe_connect_platform-shipping-options

1 messages · Page 1 of 1 (latest)

pearl cradle
woven sable
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I am also confused. Stripe Tax calculates tax based on address. Stripe Shipping Rates calculate via??? Like where is the logic where we know which shipping rate to apply?

pearl cradle
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Hi 👋 you'll need to reach out to our support team with an explanation of your business scenario, and they'll be able to determine if you can be granted access.
https://support.stripe.com/?contact=true

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Shipping options still aren't dynamic (as best I understand) and you'll still need to do the calculations on your end.

woven sable
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So we are a Stripe Connect platform yes?

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Hence the name

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So our customers are non-technical and have their own standard Stripe account yes?

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So they upload 50 Shipping Rates

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And we are creating button code that they embed and are using our server to create the checkout session

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How would I possibly know which of the 50 shipping tax rates to apply?

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Do I like calculate the distance between their address and the shipped address and turn it into an integer?

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Doesn't the shipping cost need to be dynamically calculated???? Like Stripe Tax - it depends on the state no????

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Sorry guys this is 100% not clear at all

pearl cradle
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Not sure, that depends on your business model and is outside of Stripe.

woven sable
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We wrote the Stripe partner program

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?

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This response really makes no sense

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The use case is really simple and common so we are very confused

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The customer is just shipping a box of stuff to different states and depending on the state, the shipping costs varies

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Totally simple and common use caes no?

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OK we will write more emails. Sigh.

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so confusing

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Not sure why you make this so complex for a simple use case that we should be able to solve easily.

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Sigh x 2

pearl cradle
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Sorry, but we have no idea what your shipping costs are or how they need to be calculated. These are decisions for your business to determine.