#Abishek-custom-domain
pallid elm
Unfortunately not - we do support custom email domains for the receipt emails you can enable to be sent automatically, but we don't allow you to customize the domain of the URL itself
late cairn
ok, thank you
does the hosted_invoice_url have a shortned url or something that is easily formable using the invoice id? I am trying to see a way to not store the invoice url on the DB and see if there is a way to form this dynamically
late cairn
@pallid elm ^
pallid elm
Sorry totally missed that follow-up!
No, to my knowledge there isn't a shortened version of this URL (we actually recently increased the length)
late cairn
ok
got another question regarding fee waivers for migrating from a subscription to a onetime price plan. Can you help me with this.
So our pricing plan has a monthly, yearly and a lifetime plan. The monthly and yearly are subscriptions and the lifetime plan is a onetime payment upgrade. Based on the plan they are upgrading from, we waive off the value from the current plan they are. For example, if the monthly plan is $19 and if the forever plan is $399, we only charge the customer $380. Now to switch them over from the monthly to the lifetime plan, I cancel the subscription immediately and then charge the customer $380 using one of the pricing plans. The problem I am having is, when I cancel the subscription immediately, the $19 from the subscription automatically gets added to the customers balance. Is there a way to not add the value to the customer balance and keep the money as we are waiving it off on the new pricing?
let me know if it makes sense?
The only thing I can think of is to not cancel immediately and just cancel it, so the subscription continues till the end of the plan period and the money gets consumed on the customers account, but I am not sure if this will affect anything else
edgy locust
Good question. Looking in to how you can do this and will get back to you shortly.
late cairn
thank you
edgy locust
Do you have an example ID of a subscription that you cancelled like this (sub_123)
Are you setting prorate to false when cancelling? https://stripe.com/docs/api/subscriptions/cancel#cancel_subscription-prorate
Also want to flag that you could debit the customer balance if you can't avoid creating the balance for some reason https://stripe.com/docs/billing/customer/balance