#Johnm-2 payouts

1 messages · Page 1 of 1 (latest)

idle ridge
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I think support would be better positioned to look at this for you, but if you share example IDs I can take a look to see why that might be happening.

ocean sinew
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the connected account is acct_1JftnZQUrQeVwy97

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2 different payouts on Nov 20th.

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$7,308.61 and $1,519.84

idle ridge
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What are the payout ids?

ocean sinew
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initiated at the same time

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po_1Jy50BQUrQeVwy97WcLkRCuR and po_1Jy50AQUrQeVwy97DAqLwSFF

idle ridge
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ah one of these is paying out your cards balance, and the other is your ACH balance from ACH payments