#Johnm-2 payouts
1 messages · Page 1 of 1 (latest)
I think support would be better positioned to look at this for you, but if you share example IDs I can take a look to see why that might be happening.
the connected account is acct_1JftnZQUrQeVwy97
2 different payouts on Nov 20th.
$7,308.61 and $1,519.84
What are the payout ids?
initiated at the same time
po_1Jy50BQUrQeVwy97WcLkRCuR and po_1Jy50AQUrQeVwy97DAqLwSFF
ah one of these is paying out your cards balance, and the other is your ACH balance from ACH payments