#jthomasfamily-unpaid subscription invoice
dusk bough
Can you provide an example here? I'm not sure I know what you mean. Was a second subscription created successfully and you're concerned about the first?
brittle oak
Customer cus_KQyXdMdZBlkUXr
On nov 8th they started a subsciption, payment failed. It went into dunning
On the 10th they started over and created a second sub and it was successful at payment
Oh wait I got the dates wrong
The first transaction reattempted payment on the 15th, and since it failed again they were marked as delinquent
dusk bough
You can cancel the older sub to stop the recovery emails, if its no longer needed
brittle oak
If I delete it will they move out of delinquent?
My code checks for that as we try to keep them from logging in
I see sub_1Jm6amDLotgvzL6Nn74bMUFM is canceled and sub_1JuQjVDLotgvzL6Nfl7lm0g3 is the correct one
dusk bough
I'm not sure what you mean by delinquent
You can also optionally void any unpaid invoices from that subscription
brittle oak
there is a flag in the customer object, from the api, that says delinquent
dusk bough
Gotcha, that's apparently not something you can set via the API
https://stripe.com/docs/api/customers/object#customer_object-delinquent
I'm not super familiar with this as it doesnt appear to have any impact outside of MRR charts in the dashboard.
https://support.stripe.com/questions/impact-of-delinquent-subscription-payments-on-monthly-recurring-revenue-mrr-in-billing
brittle oak
I don't see a way to delete the invoice for the prior subscription
brittle oak
Thanks, marking it a void moved the customer out of delinquent
dusk bough
Excellent, glad to hear it!