#richie138-refunds

1 messages · Page 1 of 1 (latest)

near plaza
#

hello, what is the refund ID? can you share? (just the re_123 ID, nothing else, can look)(

onyx hedge
#

re_3Jvq652GmdfxxWF711VTSoT6

near plaza
#

looking one sec

onyx hedge
#

Thank you

near plaza
#

which view do you see that on? the "All Payments" page, then the "Refunded" tab?

onyx hedge
#

I see it in the search results when I search for that customer's email address

#

If I go to the view you mentioned, it just appears in the list as a regular refund

near plaza
#

so that screenshot above, how would I get to that?

#

it just appears in the list as a regular refund
I see the same, so trying to figure out how to get to the view you are looking at

onyx hedge
#

(Not showing the customer's actual email for privacy purposes)

near plaza
#

got it, ok looking

onyx hedge
#

I just don't understand what it means by "Unlinked"

near plaza
#

that is a special beta feature which doesn't apply to your Refund actually, so just a visual bug on the Dashboard

#

your refund was just a regular refund really

onyx hedge
#

Oh

#

Interested

#

It is showing 20 results that are "Unlinked Refund"

near plaza
#

yeah I think they're all incorrect labels, sorry still looking, give me a sec (also across other threads)