tsahnar-PADS | Stripe Developers | Page 1

iron dagger Nov 18, 2021, 3:39 PM

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Hey there, where are you seeing this, and is it always missing, or sometimes?

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Does this happen in live mode, or only test?

chrome lance Nov 18, 2021, 3:44 PM

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Currently in test

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sandbox env

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Will try now in production

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But this 100% used to work - we always received the bank name in test as "STRIPE TEST BANK"

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Another example: see this event evt_1JxAXyH9XIA4kPmAggnlaqEY

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in our balance-stage account

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bank name returned as null

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Let me know if you need some more info

iron dagger Nov 18, 2021, 4:24 PM

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Trying to test this myself to see if i can repro

iron dagger Nov 18, 2021, 4:39 PM

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Ok confirming i see the same thing - looking into why now

chrome lance Nov 18, 2021, 5:34 PM

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Thank you!

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In production we did a quick test and the bank name was available. But we would like it to work as before - we always received the same bank when testing - "STRIPE TEST BANK"

gray lintel Nov 18, 2021, 7:38 PM

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We've gone and asked the team in charge of this feature, but it may be a bit before we get a solid answer/fix

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If you write into support we can follow-up through email if that would be easier!

chrome lance Nov 18, 2021, 8:48 PM

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I already wrote there - its really hard to get a decent answer there unfortunately. I'll appreciate any update on this

stray pelican Nov 18, 2021, 9:52 PM

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@chrome lance we won't have an update on this immediately which is why writing in to support was the right thing to do, they'll get back to you once they hear back

#tsahnar-PADS