Suren.subscription-active | Stripe Developers | Page 1

candid wagon Nov 17, 2021, 1:38 PM

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Hey! What do you mean by 'still active'?

onyx lark Nov 17, 2021, 1:40 PM

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well, for example, there is an option when I update the subscription plan and do not pay, then the status becomes past_due

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but in fact he has an active old subscription

candid wagon Nov 17, 2021, 1:40 PM

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onyx lark well, for example, there is an option when I update the subscription plan and do...

Yep, that is expected. You can configure that behaviour with Stripe

candid wagon Nov 17, 2021, 1:41 PM

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onyx lark but in fact he has an active old subscription

Not sure I understand

onyx lark Nov 17, 2021, 1:42 PM

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for example i have a subscription for month plan
I am switching to a new years subscription plan
and then the subscription status becomes past_due

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how to handle it?

candid wagon Nov 17, 2021, 1:43 PM

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Yep, this is expected if payment fails: https://stripe.com/docs/billing/subscriptions/overview#subscription-lifecycle

How subscriptions work

Learn how subscriptions work within Stripe.

candid wagon Nov 17, 2021, 1:44 PM

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onyx lark how to handle it?

What part do you need to handle?Payments would be re-attempted as per your retry schedule

onyx lark Nov 17, 2021, 1:48 PM

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the problem is that on webhooke I can not check past_due this and because the subscription plan it was update
or is it for the fact that the end of the subscription period was not charged

candid wagon Nov 17, 2021, 1:57 PM

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As I said, it'll be past_due as payment for the invoice generated from the subscription update failed

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Can you share the invoice ID?

onyx lark Nov 17, 2021, 2:09 PM

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and then what should be done if the subscription plan is going to downgrade

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and what should be done when the subscription has simply not been paid

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How can I find out

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i just need to understand past_due after renewing my subscription plan or after not being paid

dusk python Nov 17, 2021, 2:13 PM

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Hey there 👋 stepping in and getting caught up here.

onyx lark Nov 17, 2021, 2:13 PM

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hi

dusk python Nov 17, 2021, 2:20 PM

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So I'm a little confused by what you're looking for. Would you mind taking a moment to try rephrasing your question?

onyx lark Nov 17, 2021, 2:36 PM

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status past due will be set when the subscription plan tries to renew from month to year and is not paid
and even then when just at the end of the period, the end of the subscription does not learn to pay

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I don’t understand how to define it

dusk python Nov 17, 2021, 2:38 PM

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To clarify, are we talking about the concept of a subscription being past due, or are you referring to our past_due status that subscriptions can go into?
https://stripe.com/docs/api/subscriptions/object#subscription_object-status

onyx lark Nov 17, 2021, 2:45 PM

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let's first

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how to return past due to active if the user tried to upgrade to a new plan and did not pay, I just need to return to the old plan

dusk python Nov 17, 2021, 2:47 PM

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When you're moving from monthly to yearly, are you creating a new subscription or updating the existing one?

onyx lark Nov 17, 2021, 2:47 PM

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yes

dusk python Nov 17, 2021, 2:48 PM

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Which one?

onyx lark Nov 17, 2021, 2:48 PM

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if i update i don't need past_due to remain in case of unsuccessful payment

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updating

dusk python Nov 17, 2021, 3:18 PM

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So it sounds like what you're looking for is:

you update the subscription
if the payments for that fail the subscription goes into a past_due state (depending on your account settings)
Listen for customer.subscription.updated events, and if the subscription has gone into a past_due state then:
Update the subscription again to revert the update made in step 1

onyx lark Nov 17, 2021, 3:31 PM

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yes I got it
now another question
I have a monthly subscription and at the end of the month I can't make a payment and there is no money for the balance

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and again go to the past_due status

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then how am I going to distinguish all this?

dusk python Nov 17, 2021, 3:51 PM

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Good question, and there are several possible paths.

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You could keep track of the subscriptions that you upgrade, and then if a sub goes past_due reference against your list of upgraded subscriptions to see if it's one of them.
You could also add metadata to the subscription when you update it.

onyx lark Nov 17, 2021, 3:58 PM

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yes, but the fact is that if I update the metadata when the subscription is renewed, then this metadata remains

dusk python Nov 17, 2021, 4:14 PM

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But you can update the value associated with the provided key in the metadata field. So you could have a key like upgrading and set to in_progress initially, and then once the payment is successful change it to completed.

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We don't have a pre-built way to track this and you'll need to develop an approach to do so.

#Suren.subscription-active