japporv-email | Stripe Developers | Page 1

grand sandal Nov 17, 2021, 6:28 AM

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Hi japporv, can I suggest you to use webhook get your server notified payment succeed events, so that you know when to send the email to your customers.

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Refer to this doc https://stripe.com/docs/webhooks to learn more about webhook

limpid shard Nov 17, 2021, 6:32 AM

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Yes we are using webhooks.
But I wanted to know when the invoice.paid (a.k.a payment is successful) event is generated, does stripe automatically send the email receipt to the customer ?

grand sandal Nov 17, 2021, 6:35 AM

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Are you using pre-built checkout or custom implementation?

limpid shard Nov 17, 2021, 6:35 AM

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Custom

grand sandal Nov 17, 2021, 6:36 AM

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Thanks, please give me a few minutes to confirm

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Hi Japoorv, thanks for waiting. It is possible to automatically send email receipt upon successful payment.

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Can you check if you have The “Email customers about successful payments” in dashboard enabled? https://dashboard.stripe.com/settings/emails

limpid shard Nov 17, 2021, 6:43 AM

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Thanks !

grand sandal Nov 17, 2021, 6:43 AM

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And this article will help you https://stripe.com/docs/receipts#automatically-send-receipts-when-payments-are-successful

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