#nicholasstephan-trial-subscription
minor oak
@lapis tundra I don't really grasp what that could mean I'm sorry. Can you try and give a concrete example?
nicholasstephan-trial-subscription
lapis tundra
Hi. Yeah. When a user creates a profile on our service, we create a subscription with a single item and a trial_period_days of 30. 30 days later the subscription is started and they're billed every period moving forward.
alpine dew
hey there!
Are you asking if you can have multiple items on a subscription with some trialing and some not?
lapis tundra
But if some time later, after billing has started, they add a second profile in our system, we increment the quantity on that subscription item and the next billing cycle they're charged for the second account.
alpine dew
(because you add them later, for example, or some other reason)
lapis tundra
Essentially, yes.
alpine dew
Briefly, no, that's not supported. If you want that you'd need two separate subscriptions.
However, if they were two separate items on a subscription you could implement a $0/mo price to use as something like a trial that would show up on an invoice, then replace it with a non-zero price later (or increase the quantity of the other).
lapis tundra
Ok. We use pricing tiers, so the price per item changes depending on the quantity. Is there any way to do that across subscription?
alpine dew
You can't do that with the quantity increase alone though, in that framing you might just elect to defer increasing the quantity by one month
Ah, no -- those need to be a combined single item. So in that case deferring the quantity increase seems like the workaround you'd want to explore
lapis tundra
Yeah. I was hoping for a solution in stripe. Not a scheduled task that needs to be developed on our end.
I do see a legacy free trial period per price in the dashboard.
alpine dew
Well, you could set it up with subscription schedules so we can handle those changes for you:
lapis tundra
Has that feature just been removed completely?
alpine dew
lapis tundra
Huh. I didn't even know about that. I'll take a look.
alpine dew
I do see a legacy free trial period per price in the dashboard.
We recommend setting the trial period on the subscription, not the price/plan. It can still be done via dashboard, yes, but even that doesn't address your use case as you only have a single Price/item.
Yea i think setting up the increases with deferred changes by a billing cycle might get you something close to what you want.
lapis tundra
Ok. I'll take a look at that. Thanks.
alpine dew
NP!
minor oak