jackng-help-with | Stripe Developers | Page 1

ember needle Nov 16, 2021, 4:41 PM

#

What do you need help with? Are you having some trouble with the API/SDK?

worthy stump Nov 16, 2021, 4:42 PM

#

#

my account is locked and I can't verify it, I also get a message that I will have to refund the customer full amount because a certain customer has scammed this is too much for me to bear

#

all the goods we have finished and sent to the customer, full refund will kill us

unreal valleyBOT Nov 16, 2021, 4:45 PM

#

:question: @worthy stump Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

worthy stump Nov 16, 2021, 4:47 PM

#

Can you guide me how to verify this and reopen my account? Or how to avoid being locked out of an account by a scam customer?

ember needle Nov 16, 2021, 4:48 PM

#

Unfortunately I can't help with this, you'll need to work with our support team for help here

worthy stump Nov 16, 2021, 4:49 PM

#

Your site is currently not available live support

ember needle Nov 16, 2021, 4:51 PM

#

What do you mean?

#jackng-help-with