Harpreet Singh-oauth_not_supported | Stripe Developers | Page 1

surreal cypress Nov 16, 2021, 1:57 PM

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Hello, do you have a request ID (req_123) from a time you saw this happen?

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And you are saying this call succeeds for some connect accounts but not for others?

inner plover Nov 16, 2021, 1:58 PM

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yes

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The request id is req_0VBleDEsR1YnmJ

surreal cypress Nov 16, 2021, 2:04 PM

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Thank you. And do you have a request ID from a call that succeeded?

inner plover Nov 16, 2021, 3:05 PM

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Okay I will sent you shortly

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But meanwhile what's the reason behind the above request failure

idle eagle Nov 16, 2021, 3:06 PM

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Hey there, stepping in and getting caught up

inner plover Nov 16, 2021, 3:08 PM

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yes please

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Shall i share the screenshot for which the api is succeed

idle eagle Nov 16, 2021, 3:17 PM

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If you have it that'd be great, being able to do some comparison would be beneficial.

inner plover Nov 16, 2021, 3:18 PM

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idle eagle Nov 16, 2021, 3:21 PM

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Can you copy/paste the ID from the second screenshot?

inner plover Nov 16, 2021, 3:22 PM

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ba_1JwTLt2XZMdCujilWloB2Ym2

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I noticed one thing that when kyc is initiated for this account then that oauth_not_supported (req_c36DVctuYDjHAj) is coming

idle eagle Nov 16, 2021, 3:41 PM

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Thanks, will need to take a closer look.

idle eagle Nov 16, 2021, 4:17 PM

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@inner plover Apologies for the delay while we dug into this. You're right, you can set up external accounts for newly created accounts, but once those accounts start onboarding you lose that capability.

#Harpreet Singh-oauth_not_supported