#tsahnar-auth-capture-expiry
trim horizon
Good question. Looking in to it. Do you have an ID of a PaymentIntent (pi_123) that expired like that?
cursive shard
I dont have - but I know that they should be expired after 7 days
and when manually cancelling it the cancel reason is null
e.g. this one pi_3JwQN1DI8A3U6F9i1f0PJpI7
trim horizon
It looks like the cancelation_reasons that a user can set are completely separate from the automatic ones https://stripe.com/docs/api/payment_intents/object#payment_intent_object-cancellation_reason
It sounds like it will be automatic in your case
cursive shard
Automatic is always returned as null?
what are the automatic available reason should we expect?
can we set the cancel reason when we cancel it via the API?
cursive shard
so when the expiration of auth happened we should expect to recieve the event with the "automatic" cancel reason?
trim horizon
I am unsure of other reasons. You can tell if an automatically cancelled PaymentIntent by checking if the capture_method is manual https://stripe.com/docs/api/payment_intents/object#payment_intent_object-capture_method
And yes, I believe so but have not been able to test that theory
I would check yourself now if you can
cursive shard
can you take a look at this payment intent? pi_3JwQN1DI8A3U6F9i1f0PJpI7
I cancelled it manually and the capture method is manual
trim horizon
Look at what about it?
cursive shard
You wrote above that when the expiration happened it should be sent as manual
or I didnt understand you
where can I see in the docs the "automatic" cancel reason?
We just want to know when the event from stripe hits are backend for cancelled payment intent that it was because of the expiration
trim horizon
Right. You are setting the capture_method to manual so it will be manual when it expires
And indeed it is on the pi you provided https://dashboard.stripe.com/test/logs/req_gikI1GS4hkJc7N
capture_method: "manual",
I linked to that place in the docs before
https://stripe.com/docs/api/payment_intents/object#payment_intent_object-cancellation_reason
cursive shard
ok so its not related to my question
But when Stripe cancells the intent because of expiration
what should be the expected reason?
trim horizon
Oh I see where I got confused on your terms
Stripe will not cancel PaymentIntents for failing to charge
You mean like 3DS auth right?
cursive shard
NO
I am talking about auth that expired after 7 days
Stripe cancells the payment intent
trim horizon
Holding funds and capturing them later?
cursive shard
yes
trim horizon
That is what I have been talking about, manual capture
cursive shard
yes
but what if no manual capture was made after 7 days
we will recieve the payment_intent.canceled event
what would be the cancellation reason if at all
we would like to catch the event and know that it was stripe that cancelled the intent because 7 days has passed
trim horizon
Reason for cancellation of this PaymentIntent, either user-provided (duplicate, fraudulent, requested_by_customer, or abandoned) or generated by Stripe internally (failed_invoice, void_invoice, or automatic).
automatic
As far as I can see. Unfortunately I don't have canceled PIs like this so I can't test that state for seven days
cursive shard
Can you verify it with your R&D?
I also dont see it in the docs - so its confusing to us
trim horizon
Yes that is how these will expire
It turns out I did have some test manual captures that did expire
A quick python snippet if you are interested payment_intents = stripe.PaymentIntent.list(limit=100) manual_expired = [ payment_intent for payment_intent in payment_intents.auto_paging_iter() if payment_intent.capture_method == 'manual' and payment_intent.status == 'canceled' and payment_intent.cancellation_reason == 'automatic' ] print(manual_expired)
cursive shard
Can you add it to your docs? because this does not exist as a valid reason that can be returned in the cancellation_reason field
thank you for your check!
Oh I do see it in the docs
Thanks you !
trim horizon
No worries! Happy we are on the same page
cursive shard
Thank you very much
trim horizon
Of course. Any further questions on this at the moment?
cursive shard
No thanks
trim horizon
No worries, just checking