llaris-Klarna | Stripe Developers | Page 1

hot moth Nov 12, 2021, 7:33 AM

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Hello, are you using Stripe Checkout?

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Which page are you referring to?

frosty valley Nov 12, 2021, 7:35 AM

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We are using Stripe checkout, the page I am referring to is the redirect page hosted by Klarna.

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Looks like this 🙂

hot moth Nov 12, 2021, 7:39 AM

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The part in right upper corner?

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hmm this is Klarna page and I am not sure why they say it can be set by Stripe

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can I see you Checkout creation request?

frosty valley Nov 12, 2021, 7:41 AM

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Yes hold on

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📎 message.txt

hot moth Nov 12, 2021, 7:48 AM

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Okie, it looks pretty normal to me. Just double check have you set your branding here? https://dashboard.stripe.com/settings/branding

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That would set the logo and icon for Stripe Checkout page, I wonder if it takes effects on the next Klarna page or not

frosty valley Nov 12, 2021, 7:50 AM

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These branding settings are up to date at the Stripe end

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The branding in the Klarna checkout seems to inherited from some google images :S

hot moth Nov 12, 2021, 7:56 AM

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Hmm I don't think we send any logo to Klarna . They must be the only one to know where they take it from

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I would suggest to push on Klarna support until they say exactly where are they taking that logo from Stripe, then come back to Stripe support

#llaris-Klarna