#skarmoryman-refunds

1 messages · Page 1 of 1 (latest)

heady drum
#

You may get pending if you account has insufficient funds to cover the refund, and it would stay that way until your balance was sufficient, either from a top up or from payment you collect later

mortal moss
#

So will I always get a status of pending in that case? I'm thrown off by the word may.

#

@heady drum ^

wet granite
#

It means the status of a Refund may be pending under some circumstances, like the one described above.

#

There are various scenarios that can apply, especially if Connect is involved.

mortal moss
#

@wet granite Ok thanks.

The exact wording on the page is
​​If Stripe can’t debit the remaining amount from your bank account, your refunds may go into a pending status . This seems to imply that it may not go into a status of pending even in this exact situation. So I have some doubts.

wet granite
#

What are your doubts? Can you ask more specific questions?

mortal moss
#

What you are saying is that if we dont have the balance to do a refund, we will get a status of pending correct?

#

not may

wet granite
#

No, I'm not saying that.

#

I'm saying it depends on your specific situation.