Ken Wong | Stripe Developers | Page 1

coarse tapir Nov 10, 2021, 5:03 PM

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Hello!

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Do you have details on how you supplied the account number to Stripe?

warm hare Nov 10, 2021, 5:11 PM

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that is a good question... it's like how when you order from Staples, there is a field for us to reference a purchase order number that is internal to us. same concept.

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let me take a quick look, one sec.

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let me see if i can get a developer to answer that specifically.

coarse tapir Nov 10, 2021, 5:15 PM

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Yeah, knowing how you actually sent that information to us is important - in general, as long as you sent it to us in the request you should be able to retrieve it and use it to repair your records

warm hare Nov 10, 2021, 5:15 PM

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ok. i'm hoping it isn't hashed on your side.

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i only know that we are using payment intents, so it's a version of stripe post 2018

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In PaymentIntents - the client_secret is their session login interaction, is that correct?

coarse tapir Nov 10, 2021, 5:19 PM

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What do you mean by a session login interaction? The client_secret is something you use to interact with the Payment Intent from you frontend usingn the publishable key - it can be used for retrieval, confirming the payment intent, etc.

warm hare Nov 10, 2021, 5:27 PM

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our developer said that, at least for reoccuring payments, we have the card token

coarse tapir Nov 10, 2021, 5:29 PM

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That doesn't really answer the question though - you mentioned that you send an account number to us during processing, and I want to know how specifically that's being sent to us

warm hare Nov 10, 2021, 5:29 PM

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our developer happens to be in the subway. he has to check the code. we can open another thread once we have an answer so we don't clog up the chat

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thanks for the quick response, as usual... we love stripe because of that.

coarse tapir Nov 10, 2021, 5:40 PM

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Sorry for the wait - just wanted to test out and confirm something. Is there a reason you're asking all these specifics about displaying saved cards? The Payment Sheet should already display a customer's saved payment methods as long as you pass in customer to the payment sheet configuration

warm hare Nov 10, 2021, 5:41 PM

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we're not interested in the saved cards. we're interested in retrieving details we sent to Stripe as a reference.

coarse tapir Nov 10, 2021, 5:42 PM

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So sorry! I sent this to the wrong thread

warm hare Nov 10, 2021, 5:42 PM

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the motive is to pair the payments to our customer account because there is a batch of payments that bizarrely didn't make it into our database

coarse tapir Nov 10, 2021, 5:42 PM

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🤦

warm hare Nov 10, 2021, 5:42 PM

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🙂

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you guys are answering a ton of questions for everyone. totally understandable.

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...and the problem is likely on our side in terms of why the payment didn't make it back to our payment table.

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we had some application performance problems earlier, so i can't say. i think the problems have lessened now and will eventually disappear.

coarse tapir Nov 10, 2021, 5:46 PM

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👍 hopefully we can get this all resolved

warm hare Nov 10, 2021, 6:00 PM

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it's really on us, and we know Stripe is a solid platform since the big players are using it. That's something we know there's little room for error, which is phenomenal

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i'll open a new inquiry when i have more info.

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thanks!

#Ken Wong