#Eyad N
distant summit
exotic axle
Karbi, hows it going
i have an issue with multiple customer accounts being created. Is this a known issue?
distant summit
Hello! Can you be more specific, what exactly does your integration do that creates these duplicate objects?
exotic axle
i use the payment link for a subscription which takes me to a stripe generated page.
fill the details... and once executed additional customer records are made rather than grouping by email address
distant summit
Gotcha - so Stripe doesn't do any de-duplication of Customers based on email address. If this is something you need, you would have to implement de-duplication logic on your end (so you wouldn't be able to use payment links) to check for existing customers with that specific email address
exotic axle
ok
if the user was to register, and authenticate the outcome would be a single customer record?
otherwise, how I understand it i can use anyones email address which is possibly why its a separate customer account.
distant summit
Yeah the general flow would be that they enter in their email address earlier (during a registration or account creation step), at which point you would check to see if you have existing customers with this email address. If you do, then you can use Checkout with the existing customer object and have them complete payment through there. If they are a new customer, you can pre-fill Checkout with the passed in email address and then complete payment
But again, this is not something that can be done with Payment Links