Cedric-TLS | Stripe Developers | Page 1

manic linden Nov 9, 2021, 9:09 AM

#

Hi Cedric, can you share with me your account ID, as well as the details of the TLS error that you are getting?

slow zephyr Nov 9, 2021, 9:14 AM

#

on the webhooks menu under developers, i have just TLS error wrote

#

i double checked my VPS configuration and all seems to be working well

#

if i try to navigate to the same url with my browser i have no problems

#

and the certificate version is the same that my other VPS which don't have this error

#

TLS v3

manic linden Nov 9, 2021, 9:17 AM

#

You can find your account ID from settings -> account details. It is something like acct_XXXXXXX

slow zephyr Nov 9, 2021, 9:23 AM

#

is that helping?

manic linden Nov 9, 2021, 9:24 AM

#

Thanks, please give me a minute to check your account

#

Hi, so I did a quick check on your endpoint ws.lifistic.com with ssllabs.com, and the report says This server's certificate chain is incomplete.

#

This means there is a missing intermediate certificate which requires download.

The solution here is to make sure to install the intermediate certificate your certificate provider has provided. Make sure you install the whole bundle that your provider has sent you and check there is no Incomplete chain issues.

slow zephyr Nov 9, 2021, 9:34 AM

#

ok thank you

#Cedric-TLS