#almond-subscription
1 messages · Page 1 of 1 (latest)
Hi there, I was wondering if you could provide me with your subscription id for inspection please?
I have looked into your subscription and invoices with Amount paid marked as $0, there is a minimum charge amount for different countries [0], for HKD, the minimum amount is $4, as the amount defined for the subscription is $1 in your account. This amount is insufficient to be charged for the customer, the customer balance logs displays the message "Invoice too small" [1], as a result, this amount is added to the customer's balance instead [2].
[0] https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts
[1] https://dashboard.stripe.com/test/customers/cus_KYY5MHR8RvQgV2/balance_transactions
[2] https://dashboard.stripe.com/test/customers/cus_KYY5MHR8RvQgV2