#Piercy-Docs

1 messages · Page 1 of 1 (latest)

weary fossil
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Thanks for the reaching out. We are working to get the docs back up

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@tulip salmon Thank you for reaching out as well!

tulip salmon
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thanks for the site

weary fossil
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Of course, it is one of my favorite things on the internet

dusty shard
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Thanks, slight follow up question. are you able to tell me the order of events for a bacs_debit?

I can see a checkout.session.completed event on November 5th, then today November 8th I can see a payment_method.attached event. Does the payment then happens shortly after?

weary fossil
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Docs are back up!

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And what event(s) are you interested in?

dusty shard
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@weary fossil Were starting processing our first payments via bacs, so looking at the process. I can see the checkout finished, then I can see the payment method was attached 3 days after. The customer has received a receipt, but we haven't seen the payment complete yet.

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Maybe its another 3 days after the PM has attached, which would probably make sense as I think the first time its 6 days to process.

brittle oasis
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Yes, that can take up to 6 days to reach your stripe balance, but for investigating individual payments please work with our support team:
https://support.stripe.com/contact