Talon-subscription-trial | Stripe Developers | Page 1

robust inlet Nov 8, 2021, 1:15 PM

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modern cliff Nov 8, 2021, 1:16 PM

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and if it is charged at later time, is it possible that the payment will fail

robust inlet Nov 8, 2021, 1:19 PM

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Hi there 👋 the customer will be charged at the end of the trial period. We do validations when the subscription is created to help ensure the payment information is correct/valid, but it is possible that the first payment will fail (for example, if a card expires before the first bill is paid).

modern cliff Nov 8, 2021, 1:19 PM

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are the funds locked?

robust inlet Nov 8, 2021, 1:19 PM

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Can you elaborate?

modern cliff Nov 8, 2021, 1:20 PM

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i mean can we put the funds on hold

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like put the amount to be charged on hold on customer credit card

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to make sure the payment will be successful always

robust inlet Nov 8, 2021, 1:22 PM

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No

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You should always assume it's possible for a payment to fail and be prepared to handle that flow.

modern cliff Nov 8, 2021, 1:23 PM

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and can we setup the time when to charge the client? or is it set by default which is that the customer will be charged after the trial period is over

robust inlet Nov 8, 2021, 1:27 PM

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By default the customer will be billed at the end of the trial period, and then recurring based on the frequency you specified.

This can be altered, but to do so you have to shift the periods of the subscription also.
https://stripe.com/docs/billing/subscriptions/billing-cycle

Setting the subscription billing cycle date

Subscriptions are billed on a cycle, learn how to set the billing date.

modern cliff Nov 8, 2021, 1:29 PM

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and if the customer subscribe and their is a trial period what is the status of the subscription during the trial period?

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is subscription created or not at all?

robust inlet Nov 8, 2021, 1:32 PM

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Yes a subscription is created, and it should have a status of trialing

modern cliff Nov 8, 2021, 1:33 PM

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perfect

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and for the transaction which was failed after the trial period. Can stripe can those customer emails and take the payment

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or we need to build webhooks

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I know emails for 3ds can be setup but what about failure for other reasons such as card expired or not enough funds

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can we send them email to allow them to go to checkout page again

#Talon-subscription-trial